Explain how you can ensure that you understand what a client is saying. (Your answer in 3 lines)?

Question

I'm doing a course (Participate in workplace communication) and I have been asked to Explain how you can ensure that you understand what a client is saying.  (Your answer in 3 lines)?

Answer

Ask questions,yes it's simplistic - but people dont usually mind when you do it, and it shows that you are genuinely interested in what they have to say,you could also  think of their problem/situation as if it were yours.

Explain how you can ensure that you understand what a client is saying. (Your answer in 3 lines)?

Responses (1)