A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
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Effective leadership is putting first things first. Effective management is discipline, carrying it out.
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Every human has four endowments- self awareness, conscience, independent will and creative imagination. These give us the ultimate human freedom... The power to choose, to respond, to change.
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I am personally convinced that one person can be a change catalyst, a "transformer" in any situation, any organization. Such an individual is yeast that can leaven an entire loaf. It requires vision, initiative, patience, respect, persistence, courage, and faith to be a transforming leader.
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If we keep doing what we're doing, we're going to keep gettingwhat we're getting.
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In the last analysis, what we are communicates far more eloquently than anything we say or do.
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Live out of your imagination, not your history.
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Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.
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Our character is basically a composite of our habits. Because they are consistent, often unconcious patterns, they constantly, daily, express our character...
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Public behavior is merely private character writ large.
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The key is not to prioritize what's on your schedule, but to schedule your priorities.
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The main thing is to keep the main thing the main thing.
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There are three constants in life... change, choice and principles.
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We are not human beings on a spiritual journey. We are spiritual beings on a human journey.
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