... amount of leave credits including vacation, sick leave, and CTO. The agency's policy is all leave credits rollover to the following year excluding CTO that is capped at 250 hours. I recently promoted to a new position in the department and after a few months I noticed my leave balances were way off by nearly a month of usable leave credits. I contacted my new HR that is in a different location and provided them with my time sheet signed by my supervisor at the time before I promoted with my correct leave balance. My HR responded that their records didn't show I have that large amount of leave credits but they will verify with my old HR. I have been extremely patient but it now has been several months and my leave balance is still way off. I enjoy working for this department but I worked really hard to acquire all that time off and now it is like it was just deleted and never existed even though I provided proof. I am just looking for advise on how to proceed with this? If any one had any similar experiences and how they dealt with it that would help also. I don't want to cause an issue with my department but I also don't want to be cheated out of all my leave credits. Also they never cashed out any of my credits it was like I said deleted like they loss records of my balance
First of all, don't be patient, especially not with the government. You have to remind them you exist or they'll let your request slip into the void of insignificance. Standing up for your salary (and time off is money) is not professional misconduct.
Since you're dealing with two systems, you need to approach both teams in charge. Get the input records from which these leave credits were calculated. Compare them to each other and your own (from memory, payrolls and preferably your own records). With a gap this large, it's most likely some work period which was ignored, an altered ratio of leave per work month, or some rule you're missing. Can't determine the cause without all the data, and it would be unwise to call them cheaters before that.