hi i have a Razer Raiju controller, and have seemed to hit a snag. all is working on the controller par the mapping button bottom left circle button. i have connected my controller to my PS4 via cable provided click the profile i want to change (left one in this instance) press and hold the map button and the green profile stays solid doesn't flash or anything holding down for a long time doesn't make any difference and holding down and trying to map a button regardless of the flashing profile light still does not work, held the profile button down to reset the profile tried to map again and nothing.

any help with this would be grateful.