uation B - Values, Attitudes and Assumptions

You are a security person who comes across a male and female arguing. The female says "He's going to hit me". You eventually find out that they are brother and sister and she has run away from home. The brother has been sent to find her. He believes her actions are disrespectful to the family.

(i) Describe a value, attitude or assumption you have which could affect how you deal with these people.

(ii) How could the value, attitude or assumption you hold affect the way you manage the conflict situation?