I need some advise. 4 months ago my car was damaged whilst using a drive threw car wash, I have just been told by the claims department that they're not admitting liability as they couldn't find a fault with the car wash. I'm totally disgusted with their decision! I now have a car with a cracked back bumper which is going to cost nearly £500 to repair & for something that wasn't my fault! I tried to fight my case with the guy on phone but he wasn't having any of it, no apology, no nothing!
I want to dispute their decision but don't know where to go from here. Oh & the garage was --SHELL - -
Any help would be greatly appreciated.