According to a study conducted on Twitter, the public is more likely to pay for responsive companies and take comments from social media into account. If a business does not answer the customers' concerns and queries cannot avoid the arrows of criticism. Therefore, customers' negative comments on social media can negatively impact the company's sales.
How do you respond to make it in favour of your business?
- 3+ months ago by alaimtiya...
- study, public, media, social, comments, twitter, account, social media, responsive
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