I recently purchased headphones with a microphone on them, however whenever I try to do something that needs a microphone, it does not let me use the headset mic. The headphone model is Soyle SY-480M.V stereo headphones. I also have gone as far as I can to install my latest microphone driver for my computer, and that does still now fix the problem. My comouter model is a ROG G751JY. How can I get the microphone on the headset to work?