My boyfriend just made a Snapchat for the first time ever and told me to add him he got the request and add me and it says added but then it goes back to add like it worked but then didn't. So then I told him to look me up and try adding me that way and he said the same thing happened. So after that I removed my request then told him to try adding me again and it still did the same thing. How do we get it so we can add each other?